Terms & Conditions

Shipping: Merchandise shipped F.O.B. Miami, Florida. We ship primarily UPS. We also have UPS Next day, UPS Second day and UPS Three day select available at higher rates. Overseas shipping is also available.

Terms: COD AND CREDIT CARDS ONLY, NO NET TERMS OR CREDIT.

Shortage Claims: Report shortages in shipments to our customer service department within 72 Hours ( 3 Days)  from receipt. Identify the shipment with the CLOSEOUT UNIFORMS invoice number.

Returns: Please see our return policy for further explanation. All returns must have a RA#. 20% Restocking fee or shipping and handling cost (whichever is greater) will be billed to your account for all refused packages.

Note: Garments are not flame retardant. Prices, terms, and conditions are subject to change without written notice. We are not responsible for printing errors and/or mistakes.

WE THANK YOU FOR CONTINUED SUPPORT. WE HOPE YOU WILL FIND THESE POLICIES HELPFUL IN DOING BUSINESS WITH CLOSEOUT UNIFORMS . FOR ANY QUESTIONS PLEASE CALL OUR CUSTOMER SERVICE DEPARTMENT AT 786-426-1960 

1. RETURNS: ONLY AUTHORIZED , DEFECTIVE MERCHANDISE QUALIFY FOR RETURNS.
All returns will need a RETURN AUTHORIZATION NUMBER (RA#). To obtain an RA# call or write to our customer service department, WITHIN 3 DAYS AFTER RECEIVING MERCHANDISE. The RA# must appear on the outside of all cartons/packages. If there is more than one package, please make sure they are clearly marked with the RA# and the number of packages. No returns will be accepted without a RA#.

All returns must have the original packing slip or invoice enclosed, highlighting the items being returned.

All returns should be shipped to:
CLOSEOUT UNIFORMS
Attn: Returns Dept.
18541 SW 104 AVE, Miami Florida 33157

Please note that the return authorization is valid for only two(2) weeks, after that time it is automatically voided. Should the RA# expire you will have to request a new one.

DEFECTIVE NEW GARMENTS:
Because we stand behind our product, any unworn garments that have defective workmanship or fabric may be returned.

SHIPPING INACCURACIES:
Items not ordered, wrong style, size, color, etc.

ALL RETURNS MUST NOT BE WASHED OR WORN. THEY MUST BE IN ORIGINAL PACKAGE AND SELLABLE CONDITION. All returns will be credited to account.

RETURN REQUEST NOT ACCEPTED
In order for us to provide you with the best possible service, we establish carefully placed inventory levels.
We, therefore do not feel we have an obligation to accept returns for:

*overstocks
*slow sales
*items not needed
*closeouts

These are unplanned additions to our inventory. We know that you as knowledgeable merchants can fully appreciate this concept.
If you have any questions about our return procedures or an outstanding claim, call our customer service department at 305-255-3293.
Thank You! We hope you will find these policies helpful in doing business with CLOSEOUT UNIFORMS.